TEK84 SERVICE TEAM

At Tek84, our commitment to you extends far beyond the initial purchase. We believe in building lasting partnerships through dedicated service, ongoing support, and a continued commitment to your success, ensuring you get the most from your equipment for years to come.

CONTACT SERVICE VIEW SERVICE TIERS

Real time diagnostic support:

Questions or need support? Contact our Service Team 24/7 for assistance:

Service Hotline:

(866) 266-7779

Service Email:

service@tek84.com

Why Choose Our Technicians?

We hire and train highly dedicated experts who share our commitment to customer-focused excellence. Strategically located throughout the U.S., our service technicians can respond quickly and effectively when you need us most.

SERVICE TIERS

No two facilities are alike, but your expectation for reliable performance remains the same. That’s why we offer two tiers of service, designed to fit your specific needs.

Tier 1: Extended Warranty

Extension of original 1-year manufacturer’s warranty
Coverage cost of repairs or replacement parts including labor due to mechanical or electrical failures

Tier 2: Service Agreement

Extension of original 1-year warranty
Coverage of repairs, replacement parts, and labor due to mechanical or electrical failures
Annual preventative maintenance visit for review, inspection, and potential replacement of “worn” components before end of life
Software review and update if available
Annual radiation survey required by ANSI regulations if applicable