Careers
Careers at Tek84
Build Technology That Makes a Difference
At Tek84, we’re committed to developing innovative security and detection technologies that help protect people, facilities, and critical infrastructure around the world. Our team designs, engineers, manufactures, and supports advanced screening and security solutions used by government agencies, commercial organizations, and security professionals globally.
If you’re passionate about innovation, problem-solving, and creating technology that has a real-world impact, we invite you to explore a career with Tek84.
Why Work at Tek84?
Innovation with Purpose
Every product we develop serves a critical mission: enhancing safety and security. From advanced detection systems to cutting-edge screening technologies, our work directly contributes to protecting communities and organizations worldwide.
Collaborative Culture
We believe great ideas come from great teams. At Tek84, employees work closely across engineering, manufacturing, operations, sales, customer support, and leadership to solve complex challenges and deliver exceptional results.
Professional Growth
We invest in our people by providing opportunities for career development, technical training, leadership advancement, and continuous learning. Whether you’re an experienced professional or launching your career, you’ll find opportunities to grow with us.
Industry-Leading Technology
Join a team at the forefront of security innovation. Our employees work with advanced hardware, software, imaging systems, artificial intelligence technologies, and next-generation detection solutions that help shape the future of security screening.
Career Opportunities
Tek84 offers career opportunities across a variety of disciplines, including:
Position Summary
Tek84 is seeking a strategic and hands-on Chief Technology Officer (CTO) to lead the company’s technology vision, product innovation, and long-term technical strategy for advanced security screening systems. This role will have executive ownership of X-ray equipment technology, intellectual property strategy, and New Product Development (NPD), driving differentiation, scalability, and sustained market leadership.
The CTO will oversee all engineering and technology disciplines, partnering closely with the CEO, CRO, Operations, and Product Management to translate business objectives into a robust, defensible, and scalable technology roadmap—from concept and invention through commercialization and lifecycle management.
Key Responsibilities
Technology & Engineering Leadership
- Own and evolve Tek84’s overall technology and innovation strategy aligned with business growth and market expansion.
- Lead, mentor, and scale a multidisciplinary engineering organization including hardware, software, systems, and imaging.
- Establish engineering standards, governance, and accountability while fostering a culture of innovation and execution excellence.
X-Ray Systems & Technical Authority
- Serve as the company’s technical authority on X-ray equipment, imaging systems, detectors, radiation safety, and system architecture.
- Guide architectural decisions for complex electro-mechanical, imaging, and software-integrated systems.
- Ensure compliance with regulatory, safety, and certification standards applicable to X-ray and radiation-based equipment.
New Product Development (NPD)
- Own and continuously improve the end-to-end NPD process from concept, prototyping, and validation through production ramp and commercialization.
- Drive disciplined design practices including DFM, DFT, reliability, and scalability.
- Balance speed-to-market with performance, quality, cost, and regulatory compliance.
Intellectual Property & Patents
- Define and execute Tek84’s intellectual property strategy, including patents, trade secrets, and freedom-to-operate analysis.
- Partner with external counsel on patent filings, portfolio management, and competitive IP analysis.
- Ensure innovation efforts strengthen Tek84’s defensible market position.
Executive & Cross-Functional Leadership
- Act as a key member of the executive leadership team, contributing to business strategy, capital planning, and investment decisions.
- Collaborate with Sales, Marketing, and Service to ensure technology aligns with customer needs and go-to-market strategy.
- Communicate complex technical concepts clearly to executive, board-level, and external stakeholders.
Qualifications
Experience
- 15+ years of progressive engineering and technology leadership experience in complex hardware or manufacturing environments.
- Significant experience with X-ray, imaging, or radiation-based systems strongly preferred.
- Proven leadership of New Product Development for complex electro-mechanical systems.
- Experience building and protecting IP portfolios through patents and proprietary technology.
Technical Expertise
- Deep understanding of X-ray system design, imaging technologies, detectors, and system integration.
- Strong background in electro-mechanical systems, embedded software, and imaging pipelines.
- Expertise in product lifecycle management, DFM/DFT, and regulatory compliance.
Leadership & Business Acumen
- Executive-level leadership presence with strong decision-making and communication skills.
- Ability to align technology investments with revenue growth, margins, and competitive positioning.
- Experience working in growth-stage or scaling organizations preferred.
Education
- Bachelor’s degree in Engineering required; Master’s degree or PhD preferred.
Why Tek84
- Shape the future of mission-critical security screening technology.
- Lead innovation in ultra-low-dose, advanced X-ray systems with real-world public safety impact.
- Executive-level role with direct influence on strategy, product roadmap, and long-term value creation.
Tek84 is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.
Job Features
Job Category Leadership
Who We Are
Tek84, Inc. is a market leader in high-technology security products for screening and surveillance. For over three decades, we have pioneered the use of ultra-low-dose x‐ray imaging. Our full-body scanners rapidly and safely screen for weapons, explosives, drugs, and other contraband. Our products have been widely deployed around the world by the TSA, the U.S. Department of Defense, the Federal Bureau of Prisons, and hundreds of states, county, and city correctional institutions in the United States.
Position Summary
We are seeking a dynamic and experienced Sales Representative focused on the public safety sector. As an Account Executive - Northeast, you will be pivotal in driving sales growth and expanding our customer base within the public safety industry.
Key Responsibilities
- Develop and implement a strategic sales plan to achieve or exceed sales targets, revenue goals, and market penetration within the public safety sector.
- Identify and target key decision-makers within law enforcement agencies, Correctional, and other public safety organizations, cultivating strong relationships and generating new business opportunities.
- Collaborate cross-functionally with product development, marketing, and customer support teams to align sales strategies with overall business objectives and enhance customer satisfaction.
- Conduct regular sales forecasting, analysis, and reporting to track progress, identify areas for improvement, and make informed decisions to optimize sales strategies and processes.
- Stay abreast of industry trends, market conditions, and competitor activities, leveraging this knowledge to identify new business opportunities, differentiating our offerings, and refining sales approaches.
- Represent the company as a thought leader in public safety technology, actively participating in industry events, conferences, and forums.
- Drive a culture of excellence, collaboration, and continuous improvement within the sales team, fostering a positive, high-performance work environment.
- Manages Customer Project from inception to completion of training. Creates Project Scopes for effective Installation of Tek84 Products.
- Service the needs of your existing customers through soliciting and receiving feedback of Tek84's performance against their expectations and creating plans to solidify our position as their preferred security surveillance equipment provider.
- Accomplishes sales and organization mission by completing related results as needed.
Qualifications
- Bachelor’s degree in business administration, marketing, or a related field (preferred).
- Strong knowledge of the public safety sector, including law enforcement, emergency services, and related workflows and processes (preferred).
- Exceptional leadership and team management skills, with a demonstrated ability to inspire and motivate sales professionals to achieve and exceed targets.
- Excellent communication, presentation, and negotiation skills, with the ability to effectively convey complex concepts to diverse audiences.
- Analytical mindset and problem-solving abilities, utilizing data-driven insights to guide decision-making and optimize sales strategies.
- Self-motivated, proactive, and results-oriented, able to thrive in a fast-paced and dynamic environment.
- Knowledge of government grant programs and funding processes for public safety agencies is a plus.
- Willingness to travel as needed to meet with customers, attend industry events and support sales activities.
Tek84 is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.
Job Features
Job Category Sales and Marketing
The Tek84 Director of Operations is key member of our leadership team and a person who possesses a broad foundation in supply chain, vendor management, warehouse, logistics, capital equipment manufacturing, and operational quality & safety. This position is a stabilizing force in the Organization by exemplifying a calm, mindful, and responsive demeanor. This person is driven by delighting internal & external customers and energized when their staff and processes are visibly and continuously improving. Building, growing, and empathetically coaching each member of the Operations Team is essential to creating a function that is efficient and adaptable to all operational situations. Demonstrating exceptional resource efficiency and rapid work throughput with sound judgment and closed loop systems are paramount. This individual shall have a healthy and constructive sense of skepticism to ensure accurate work is always performed.
This role oversees the entire Operations Function and is accountable to ensure Tek84 products are produced to the highest quality & safety standards, regulatory compliance, and to the lowest reasonable cost. This position is accountable for the functions of Supply Chain, Purchasing, Planning, Assembly, Warehouse, and Order Fulfillment. This person shall actively collaborate with all cross-functional departments, partnering most closely with Commercial, Engineering, and Service Teams.
The Director of Operations shall be fluent in the Cost of Goods Sold (COGS) for all products and establish, execute & report on well-crafted ERP, MRP, Lean, and supply chain strategies to continuously improve product quality, decrease product cost, and maintain fulfillment expectations. Impeccable inventory control discipline and visibly maintaining a “5S” manufacturing environment are paramount. And foremost, the Director of Operations shall ensure a safe working environment.
TACTICAL JOB REQUIREMENTS
- Maintain a clean and efficient operations work environment, e.g., Lean 5S
- Develop and own the department budget and objectives that align to the corporate initiatives via cascading SMART staff goals
- Manage Operations personnel and capacity
- Drive programs which continuously improve Enterprise Resource Planning (ERP), Materials Requirements Planning (MRP), manufacturing, warehouse, supply chain, and product quality
- Remain current with all personal and employee training records and keep current are applicable Standard Operating Procedures (SOPs)
- Use data and an actionable metrics approach to continuously identify, prioritize, report on, and stimulate initiatives which improve operating profitability
- Timely address operational and technical matters, e.g., non-conformances, returned materials, vendor relationships, manufacturing, inventory, quality, etc.
- Maintain compliance with “Made in America” and the “Buy America Act (BAA)”
- May perform additional duties as assigned or directed by Management
QUALITATIVE JOB REQUIREMENTS
- Lead and promote an emphasis on safety and quality
- Provide leadership, supervision, mentoring, development, and inspiration of staff
- Collaborate effectively with internal colleagues and outside partners
- Proactively identifies risks and institutes mitigation strategies
EXPERIENCE
- Bachelor of Science or higher in a technical discipline, preferably in Engineering or Operations Management; MBA highly desirable
- 10 or more years experience in operations management
- Fluent with compliance to ISO 9001
- Well versed mid-size Enterprise Resource Planning (ERP) and Materials Requirements Planning (MRP) applications
- Understanding of freight forwarders, e.g., USPS, UPS, FedEx, DHL and Third-Party Logistics (3PL) Partners
- Ability to lead forecasting, planning, order management, and global logistics.
- Proficiency with the following software: Microsoft Applications, e.g., Word, Excel, VISO, and Project, SolidWorks, and data analysis, e.g., Minitab
- PMP, PRINCE2, Agile, or other applicable project management certifications highly desirable
- Must be a US Citizen and able to pass federal and state background checks.
REQUIRED COMPETENCIES
- High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction
- Exceptional proficiency in the areas of verbal, non-verbal, and written communication, internal and external customer service, and analytical analysis
- Ability to lead, influence, and effectively work within cross-functional teams
- Appreciates that perception is a form of reality
- Results oriented, with a positive “can do” attitude and acts with a sense of urgency
- Able to implement and assure compliance with operating procedures
- Works effectively in a fast-paced environment while managing multiple projects
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- While performing this job, the employee is regularly required to talk or hear
- Frequently required to stand and sit
- Occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. Transition from standing and sitting often
- Required specific vision abilities might include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Occasionally lift and/or move up to 10 pounds
- May travel domestically and internationally, causing long periods of sitting time
- May be asked to stand for 4+ hours during visits to customer sites
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- General office and electronics manufacturing environments where the noise level is usually low to moderate
- Daily exposure to PCs and IT networks
- Exposure to ultra low dose x-ray equipment
- Potential work in prisons, correctional facilities, and highly secure customer environments
- Possible international and domestic travel
Tek84 is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.
Job Features
Job Category Leadership
JOB DESCRIPTION BRIEF
Tek84, Inc. is seeking an experienced Senior IT Network Engineer who will play a critical role in driving our technological growth and market adoption. This is a hands-on and customer-facing role requiring expertise in physical and cloud network infrastructures, security, and solution deployment project management. This person excels at internal collaboration, external customer relationship management, solution integration within customer IT network infrastructures, IT documentation and general project management. This role will report to the COO with strong matrix alignment and collaboration with the Engineering, Operations, Sales, Training, and Service Departments.
TACTICAL JOB REQUIREMENTS
- Lead the design, configuration, implementation, and project management of customer-facing products deployed in customer IT infrastructures.
- Serve as the primary internal and customer-facing cybersecurity subject matter expert (SME), ensuring IT systems adhere to industry best practices, security requirements, and meet compliance standards (e.g., SOC 2)
- Apply working knowledge of physical, virtual, and cloud solutions (e.g., AWS, Azure) regarding product design, integration, debug, support, and documentation
- Own and manage product configurations and standards for network hardware, operating systems (in-depth Windows knowledge required), and database connectivity (SQL experience preferred)
- Expertly navigate and integrate proprietary systems within complex customer IT organizations and diverse network infrastructures
- Provide high-level, "hands-on" technical assistance and troubleshooting, including potential onsite customer support for complex installations, maintenance, and critical issues
- Authors operations, service, and customer facing product documentation, e.g., SOPs for installing, configuring, operating, and maintenance
- Ownership for performance metrics and continuous improvement
- Support the internal company network infrastructure.
- Performs other duties as necessary for the business
QUALITATIVE JOB REQUIREMENTS
- Act as the primary point of contact for IT technical inquiries, relationship building, and issue resolution regarding deployed networks and system health
- Collaborate closely with customers to capture technical needs ("Voice of Customer") and translate them into achievable network and system specifications
- Inspire collaboration and build strong, trusted technical relationships with both internal teams and external customer IT organizations.
- Lead the full lifecycle of technical projects, including network/system design & integrations, hardware configurations, and new customer deployments to ensure delivery is on time and within budget.
- Proactively identifies risks and institutes mitigation strategies
EXPERIENCE
- Bachelor’s degree in computer science, Information Technology, or a related field
- 5-8 years of relevant work experience, with a focus on advanced network administration and security
- Fluent in network infrastructure and design, network security, database architecture and an in-depth knowledge of Windows operating systems
- Working knowledge of cloud systems and support, e.g., AWS, Azure
- Proven experience successfully managing technical IT projects, including external customer-facing deployments and internal infrastructure upgrades
- Strong leadership, organizational, problem-solving, and communication skills
- Must be a US Citizen and able to pass federal and state background checks.
- Highly Desirable Experience
- Network Infrastructure Certifications, e.g., CompTIA Network+, Security+
- Cisco Certifications: CCNA (Cisco Certified Network Associate); CNP (Cisco Certified Network Professional)
- ITIL Foundation certification
- Experience working in a SOC 2 environment
- Database Administrator (DBA)
- Experience administering and migrating MS Access and SQL databases
- Working knowledge of C++ or related programming skills
- PMP, PRINCE2, Agile, or other applicable project management certifications
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- While performing this job, the employee is regularly required to talk or hear
- Frequently required to stand and sit
- Occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. Transition from standing and sitting often
- Required specific vision abilities might include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Occasionally lift and/or move up to 10 pounds
- May travel domestically and internationally, causing long periods of sitting time
- May be asked to stand for 4+ hours during visits to customer sites
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- General office and electronics manufacturing environments where the noise level is usually low to moderate
- Daily exposure to PCs and IT networks
- Work in prisons, correctional facilities, and other secure environments
- Exposure to low dose x-ray machines
- Possible international and domestic travel
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Tek84 is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.
Job Features
Job Category Engineering
Position Summary
Tek84 is seeking a strategic and hands-on Chief Technology Officer (CTO) to lead the company’s technology vision, product innovation, and long-term technical strategy for advanced security screening systems. This role will have executive ownership of X-ray equipment technology, intellectual property strategy, and New Product Development (NPD), driving differentiation, scalability, and sustained market leadership. The CTO will oversee all engineering and technology disciplines, partnering closely with the CEO, CRO, Operations, and Product Management to translate business objectives into a robust, defensible, and scalable technology roadmap—from concept and invention through commercialization and lifecycle management.Key Responsibilities
Technology & Engineering Leadership
- Own and evolve Tek84’s overall technology and innovation strategy aligned with business growth and market expansion. - Lead, mentor, and scale a multidisciplinary engineering organization including hardware, software, systems, and imaging. - Establish engineering standards, governance, and accountability while fostering a culture of innovation and execution excellence.X-Ray Systems & Technical Authority
- Serve as the company’s technical authority on X-ray equipment, imaging systems, detectors, radiation safety, and system architecture. - Guide architectural decisions for complex electro-mechanical, imaging, and software-integrated systems. - Ensure compliance with regulatory, safety, and certification standards applicable to X-ray and radiation-based equipment.New Product Development (NPD)
- Own and continuously improve the end-to-end NPD process from concept, prototyping, and validation through production ramp and commercialization. - Drive disciplined design practices including DFM, DFT, reliability, and scalability. - Balance speed-to-market with performance, quality, cost, and regulatory compliance.Intellectual Property & Patents
- Define and execute Tek84’s intellectual property strategy, including patents, trade secrets, and freedom-to-operate analysis. - Partner with external counsel on patent filings, portfolio management, and competitive IP analysis. - Ensure innovation efforts strengthen Tek84’s defensible market position.Executive & Cross-Functional Leadership
- Act as a key member of the executive leadership team, contributing to business strategy, capital planning, and investment decisions. - Collaborate with Sales, Marketing, and Service to ensure technology aligns with customer needs and go-to-market strategy. - Communicate complex technical concepts clearly to executive, board-level, and external stakeholders.Qualifications
Experience
- 15+ years of progressive engineering and technology leadership experience in complex hardware or manufacturing environments. - Significant experience with X-ray, imaging, or radiation-based systems strongly preferred. - Proven leadership of New Product Development for complex electro-mechanical systems. - Experience building and protecting IP portfolios through patents and proprietary technology.Technical Expertise
- Deep understanding of X-ray system design, imaging technologies, detectors, and system integration. - Strong background in electro-mechanical systems, embedded software, and imaging pipelines. - Expertise in product lifecycle management, DFM/DFT, and regulatory compliance.Leadership & Business Acumen
- Executive-level leadership presence with strong decision-making and communication skills. - Ability to align technology investments with revenue growth, margins, and competitive positioning. - Experience working in growth-stage or scaling organizations preferred.Education
- Bachelor’s degree in Engineering required; Master’s degree or PhD preferred.Why Tek84
- Shape the future of mission-critical security screening technology. - Lead innovation in ultra-low-dose, advanced X-ray systems with real-world public safety impact. - Executive-level role with direct influence on strategy, product roadmap, and long-term value creation. Tek84 is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.Job Features
| Job Category | Leadership |
Who We Are
Tek84, Inc. is a market leader in high-technology security products for screening and surveillance. For over three decades, we have pioneered the use of ultra-low-dose x‐ray imaging. Our full-body scanners rapidly and safely screen for weapons, explosives, drugs, and other contraband. Our products have been widely deployed around the world by the TSA, the U.S. Department of Defense, the Federal Bureau of Prisons, and hundreds of states, county, and city correctional institutions in the United States.
Position Summary
We are seeking a dynamic and experienced Sales Representative focused on the public safety sector. As an Account Executive - Northeast, you will be pivotal in driving sales growth and expanding our customer base within the public safety industry.
Key Responsibilities
- Develop and implement a strategic sales plan to achieve or exceed sales targets, revenue goals, and market penetration within the public safety sector.
- Identify and target key decision-makers within law enforcement agencies, Correctional, and other public safety organizations, cultivating strong relationships and generating new business opportunities.
- Collaborate cross-functionally with product development, marketing, and customer support teams to align sales strategies with overall business objectives and enhance customer satisfaction.
- Conduct regular sales forecasting, analysis, and reporting to track progress, identify areas for improvement, and make informed decisions to optimize sales strategies and processes.
- Stay abreast of industry trends, market conditions, and competitor activities, leveraging this knowledge to identify new business opportunities, differentiating our offerings, and refining sales approaches.
- Represent the company as a thought leader in public safety technology, actively participating in industry events, conferences, and forums.
- Drive a culture of excellence, collaboration, and continuous improvement within the sales team, fostering a positive, high-performance work environment.
- Manages Customer Project from inception to completion of training. Creates Project Scopes for effective Installation of Tek84 Products.
- Service the needs of your existing customers through soliciting and receiving feedback of Tek84's performance against their expectations and creating plans to solidify our position as their preferred security surveillance equipment provider.
- Accomplishes sales and organization mission by completing related results as needed.
- Bachelor’s degree in business administration, marketing, or a related field (preferred).
- Strong knowledge of the public safety sector, including law enforcement, emergency services, and related workflows and processes (preferred).
- Exceptional leadership and team management skills, with a demonstrated ability to inspire and motivate sales professionals to achieve and exceed targets.
- Excellent communication, presentation, and negotiation skills, with the ability to effectively convey complex concepts to diverse audiences.
- Analytical mindset and problem-solving abilities, utilizing data-driven insights to guide decision-making and optimize sales strategies.
- Self-motivated, proactive, and results-oriented, able to thrive in a fast-paced and dynamic environment.
- Knowledge of government grant programs and funding processes for public safety agencies is a plus.
- Willingness to travel as needed to meet with customers, attend industry events and support sales activities.
Job Features
| Job Category | Sales and Marketing |
The Tek84 Director of Operations is key member of our leadership team and a person who possesses a broad foundation in supply chain, vendor management, warehouse, logistics, capital equipment manufacturing, and operational quality & safety. This position is a stabilizing force in the Organization by exemplifying a calm, mindful, and responsive demeanor. This person is driven by delighting internal & external customers and energized when their staff and processes are visibly and continuously improving. Building, growing, and empathetically coaching each member of the Operations Team is essential to creating a function that is efficient and adaptable to all operational situations. Demonstrating exceptional resource efficiency and rapid work throughput with sound judgment and closed loop systems are paramount. This individual shall have a healthy and constructive sense of skepticism to ensure accurate work is always performed.
This role oversees the entire Operations Function and is accountable to ensure Tek84 products are produced to the highest quality & safety standards, regulatory compliance, and to the lowest reasonable cost. This position is accountable for the functions of Supply Chain, Purchasing, Planning, Assembly, Warehouse, and Order Fulfillment. This person shall actively collaborate with all cross-functional departments, partnering most closely with Commercial, Engineering, and Service Teams.
The Director of Operations shall be fluent in the Cost of Goods Sold (COGS) for all products and establish, execute & report on well-crafted ERP, MRP, Lean, and supply chain strategies to continuously improve product quality, decrease product cost, and maintain fulfillment expectations. Impeccable inventory control discipline and visibly maintaining a “5S” manufacturing environment are paramount. And foremost, the Director of Operations shall ensure a safe working environment.
TACTICAL JOB REQUIREMENTS
- Maintain a clean and efficient operations work environment, e.g., Lean 5S
- Develop and own the department budget and objectives that align to the corporate initiatives via cascading SMART staff goals
- Manage Operations personnel and capacity
- Drive programs which continuously improve Enterprise Resource Planning (ERP), Materials Requirements Planning (MRP), manufacturing, warehouse, supply chain, and product quality
- Remain current with all personal and employee training records and keep current are applicable Standard Operating Procedures (SOPs)
- Use data and an actionable metrics approach to continuously identify, prioritize, report on, and stimulate initiatives which improve operating profitability
- Timely address operational and technical matters, e.g., non-conformances, returned materials, vendor relationships, manufacturing, inventory, quality, etc.
- Maintain compliance with “Made in America” and the “Buy America Act (BAA)”
- May perform additional duties as assigned or directed by Management
- Lead and promote an emphasis on safety and quality
- Provide leadership, supervision, mentoring, development, and inspiration of staff
- Collaborate effectively with internal colleagues and outside partners
- Proactively identifies risks and institutes mitigation strategies
- Bachelor of Science or higher in a technical discipline, preferably in Engineering or Operations Management; MBA highly desirable
- 10 or more years experience in operations management
- Fluent with compliance to ISO 9001
- Well versed mid-size Enterprise Resource Planning (ERP) and Materials Requirements Planning (MRP) applications
- Understanding of freight forwarders, e.g., USPS, UPS, FedEx, DHL and Third-Party Logistics (3PL) Partners
- Ability to lead forecasting, planning, order management, and global logistics.
- Proficiency with the following software: Microsoft Applications, e.g., Word, Excel, VISO, and Project, SolidWorks, and data analysis, e.g., Minitab
- PMP, PRINCE2, Agile, or other applicable project management certifications highly desirable
- Must be a US Citizen and able to pass federal and state background checks.
- High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction
- Exceptional proficiency in the areas of verbal, non-verbal, and written communication, internal and external customer service, and analytical analysis
- Ability to lead, influence, and effectively work within cross-functional teams
- Appreciates that perception is a form of reality
- Results oriented, with a positive “can do” attitude and acts with a sense of urgency
- Able to implement and assure compliance with operating procedures
- Works effectively in a fast-paced environment while managing multiple projects
- While performing this job, the employee is regularly required to talk or hear
- Frequently required to stand and sit
- Occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. Transition from standing and sitting often
- Required specific vision abilities might include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Occasionally lift and/or move up to 10 pounds
- May travel domestically and internationally, causing long periods of sitting time
- May be asked to stand for 4+ hours during visits to customer sites
- General office and electronics manufacturing environments where the noise level is usually low to moderate
- Daily exposure to PCs and IT networks
- Exposure to ultra low dose x-ray equipment
- Potential work in prisons, correctional facilities, and highly secure customer environments
- Possible international and domestic travel
Job Features
| Job Category | Leadership |
JOB DESCRIPTION BRIEF
Tek84, Inc. is seeking an experienced Senior IT Network Engineer who will play a critical role in driving our technological growth and market adoption. This is a hands-on and customer-facing role requiring expertise in physical and cloud network infrastructures, security, and solution deployment project management. This person excels at internal collaboration, external customer relationship management, solution integration within customer IT network infrastructures, IT documentation and general project management. This role will report to the COO with strong matrix alignment and collaboration with the Engineering, Operations, Sales, Training, and Service Departments.
TACTICAL JOB REQUIREMENTS
- Lead the design, configuration, implementation, and project management of customer-facing products deployed in customer IT infrastructures.
- Serve as the primary internal and customer-facing cybersecurity subject matter expert (SME), ensuring IT systems adhere to industry best practices, security requirements, and meet compliance standards (e.g., SOC 2)
- Apply working knowledge of physical, virtual, and cloud solutions (e.g., AWS, Azure) regarding product design, integration, debug, support, and documentation
- Own and manage product configurations and standards for network hardware, operating systems (in-depth Windows knowledge required), and database connectivity (SQL experience preferred)
- Expertly navigate and integrate proprietary systems within complex customer IT organizations and diverse network infrastructures
- Provide high-level, "hands-on" technical assistance and troubleshooting, including potential onsite customer support for complex installations, maintenance, and critical issues
- Authors operations, service, and customer facing product documentation, e.g., SOPs for installing, configuring, operating, and maintenance
- Ownership for performance metrics and continuous improvement
- Support the internal company network infrastructure.
- Performs other duties as necessary for the business
- Act as the primary point of contact for IT technical inquiries, relationship building, and issue resolution regarding deployed networks and system health
- Collaborate closely with customers to capture technical needs ("Voice of Customer") and translate them into achievable network and system specifications
- Inspire collaboration and build strong, trusted technical relationships with both internal teams and external customer IT organizations.
- Lead the full lifecycle of technical projects, including network/system design & integrations, hardware configurations, and new customer deployments to ensure delivery is on time and within budget.
- Proactively identifies risks and institutes mitigation strategies
- Bachelor’s degree in computer science, Information Technology, or a related field
- 5-8 years of relevant work experience, with a focus on advanced network administration and security
- Fluent in network infrastructure and design, network security, database architecture and an in-depth knowledge of Windows operating systems
- Working knowledge of cloud systems and support, e.g., AWS, Azure
- Proven experience successfully managing technical IT projects, including external customer-facing deployments and internal infrastructure upgrades
- Strong leadership, organizational, problem-solving, and communication skills
- Must be a US Citizen and able to pass federal and state background checks.
- Highly Desirable Experience
- Network Infrastructure Certifications, e.g., CompTIA Network+, Security+
- Cisco Certifications: CCNA (Cisco Certified Network Associate); CNP (Cisco Certified Network Professional)
- ITIL Foundation certification
- Experience working in a SOC 2 environment
- Database Administrator (DBA)
- Experience administering and migrating MS Access and SQL databases
- Working knowledge of C++ or related programming skills
- PMP, PRINCE2, Agile, or other applicable project management certifications
- While performing this job, the employee is regularly required to talk or hear
- Frequently required to stand and sit
- Occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. Transition from standing and sitting often
- Required specific vision abilities might include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Occasionally lift and/or move up to 10 pounds
- May travel domestically and internationally, causing long periods of sitting time
- May be asked to stand for 4+ hours during visits to customer sites
- General office and electronics manufacturing environments where the noise level is usually low to moderate
- Daily exposure to PCs and IT networks
- Work in prisons, correctional facilities, and other secure environments
- Exposure to low dose x-ray machines
- Possible international and domestic travel
Job Features
| Job Category | Engineering |
Core Values
Innovation with Purpose
We push the boundaries of technology to deliver security solutions that meet today’s threats and tomorrow’s challenges.
Safety Above All
We design every product and process to protect the public, operators, and subjects—without compromise.
Reliability
We build systems that perform day after day with the durability and consistency our customers count on.
Proudly American
We engineer and manufacture in the USA to uphold the highest standards of quality, innovation, and integrity.
Integrity
We operate with honesty, transparency, and accountability in every decision, deployment, and partnership.
When you join Tek84, you become part of a mission-driven organization focused on developing technologies that help make the world safer. Our success is built on the talent, creativity, and dedication of our employees.
Browse our open positions and submit your application today. We look forward to learning more about you and how your skills can help drive innovation at Tek84.
Tek84 is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.